The Problem
AllAthletes mission statement and customer goals are all about their commitment to being the go-to destination for athletes to get discovered, recruited, and find success in any sport. However, the online platform at the time did not exactly align with the company’s principles. Though there exist users who used the platform out of need, the current state of the platform at the time contained a complex information architecture that was not being efficiently and seamlessly consumed by athletes or coaches -- resulting in:
• Low conversion rate
• Lack of sport metrics + data
• Difficulty connecting user nodes